Providing you the right support
For helpful information, tools and support services
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Phone: 1800 007 007 (Monday to Friday, 9:30am – 4:30pm)
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Phone: 1800 655 556 (Monday to Friday, 8am – 5pm AEST) or submit a web request
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For community support and counselling services
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Phone: 1800 737 732 (available 24/7)
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Phone: 1300 224 636 for immediate support (available 24/7)
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Phone: 13 11 14 (available 24/7)
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Phone: 1800 655 556
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For government support services
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Call: 131 450
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Visit Services Australia for contact information.
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We’re here to help
We know a lot of our customers will need support at different times in their lives. If you need extra support, we’re here to help. Call us on 1800 804 016 or visit our customer help and support page for more information.
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Insurance is provided for cars and/or contents insurance only, is limited to low sums insured, and is subject to eligibility criteria.
Insurance issued by AAI Limited ABN 48 005 297 807. Read the Product Disclosure Statement before making a decision about this insurance. Click here for a copy. This advice has been prepared without taking into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it. The Target Market Determination is also available.