Loss of Rent
Loss of rent is calculated from the day the rent is paid up to.
If your claim is covered, we pay what you would be legally entitled to if the tenant had complied with their lease agreement. Click Claim Online Now to submit a claim. Please also retain the bond and use towards non-claimable items such as re-letting expenses (cleaning, gardening, rubbish removal, etc.)
Your claim will be calculated based on several factors. Please refer to your PDS for further details.
Documents Required
- Copy of lease agreement for the defaulting tenant
Lease agreement that sets out the terms of the tenancy including property address, tenant names, weekly rent, lease period and signatures - Copy of tenant’s rental ledger
Record of all rental payments from the beginning of the lease - Copy of all notices issued to the tenant which are related to your claim
Copy of all breach notices, notices issued to terminate the tenancy, court applications and any court orders or tribunal orders issued against the tenant - Breakdown of bond deductions
Costs that a tenant is liable for at the end of their lease, which have or could be paid from their bond. E.g. change of locks, cleaning, gardening, rubbish removal, water usage - Evidence of dated advertising done to re-let the property
Including date(s) and insured property address - Copy of lease agreement for new tenant (if the property relet)
Lease agreement for the new tenant that confirms when the property will be re-let
Please note:
- If claiming court or tribunal attendance costs
Include an invoice or copy of the landlord ledger which shows the cost the landlord incurred for the property manager to attend court or tribunal on their behalf and a copy of the Managing Agency Agreement - If claiming tenant hardship
Include a copy of the court/tribunal order, releasing the tenant from their obligations - If claiming for death of a tenant (only applies under a sole tenancy)
Include a copy of the death certificate, funeral notice or similar